#1. Introduction

Welcome to MakeCV.

At MakeCV, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, and protect your information when you use our platform, including resume
building tools, ATS analysis services, AI-powered features, subscriptions, and related services.

By using MakeCV, you agree to the practices described in this Privacy Policy.

#2. Information We Collect

We may collect different types of information, including:

1) Personal Information

• Full name
• Email address
• Billing information
• Account credentials
• Payment-related details
• Contact information

2)Uploaded Content

Users may upload:

• resumes
• cover letters
• job descriptions
• screenshots
• portfolio links
• profile images
• QR-related data
• other career-related documents

3) Technical Information

We may automatically collect:

• IP address
• browser type
• device information
• operating system
• usage statistics
• session activity
• cookies and analytics data

# 3. How We Use Your Information

We use collected information to:

• provide platform functionality
• generate resumes and cover letters
• perform ATS analysis
• improve AI-generated recommendations
• process subscriptions and payments
• personalize user experience
• improve platform performance
• provide customer support
• detect fraud or abuse
• maintain platform security

# 4. AI Processing & Document Analysis

Uploaded resumes, cover letters, job descriptions, and related materials may be processed by our AI-powered systems in order to:

• generate content
• analyze ATS compatibility
• compare resumes with job descriptions
• identify keywords and missing skills
• provide optimization suggestions

AI-generated outputs are automated and intended to assist users in improving professional documents.

# 5. Data Storage & Security

We implement reasonable technical and organizational measures to protect user data against:

• unauthorized access
• misuse
• alteration
• disclosure
• destruction

While we strive to protect your information, no online platform or transmission method can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

# 6. Payment Information

Payments may be processed through trusted third-party payment providers such as Klarna and other payment services.

MakeCV does not directly store full payment card details on its own servers unless explicitly stated.

Payment providers may process your information according to their own privacy policies and security standards.

# 7. Cookies & Analytics

We may use cookies and similar technologies to:

• remember user preferences
• improve site functionality
• analyze traffic and usage patterns
• personalize user experience
• maintain session security

Users may manage cookie preferences through browser settings.

# 8. Third-Party Services

Our platform may integrate with or rely on third-party services including:

• payment processors
• analytics providers
• cloud storage services
• AI processing tools
• authentication systems

These third parties may process certain information as necessary to provide their services.

We are not responsible for the independent privacy practices of third-party platforms.

# 9. User Rights

Depending on your location and applicable laws, users may have the right to:

• access personal data
• request corrections
• request deletion of data
• withdraw consent
• restrict processing
• request data portability

You agree not to:Users may contact support regarding privacy-related requests.

# 10. Data Retention

We retain user data only for as long as necessary to:

• provide services
• maintain platform functionality
• comply with legal obligations
• resolve disputes
• enforce agreements

Users may request deletion of their accounts and associated data where applicable.

# 11. Children's Privacy

MakeCV is not intended for children under the age of 13.

We do not knowingly collect personal information from children without appropriate consent.

# 12. International Users

By using MakeCV, users understand that their information may be processed and stored in countries where data protection laws may differ
from their local jurisdiction.

# 13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will become effective upon publication on the platform.

Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.

# 14. Contact Us

For questions regarding this Privacy Policy or data-related concerns, users may contact us through the Help & Support section of the platform.